Your data is yours.
This page is intended for your data protection, IT and procurement teams. It explains what Svava needs, where data is stored and which questions to address in your agreement.
Clear source material, defined access.
Svava needs a customer perspective, the material you want to explore and a question to work on. It is a focused environment for customer understanding.
Source material to reason with.
- A defined customer perspective
- Material you want to understand or test
- A concrete question to work on
Open access.
- Fetch information from the web
- Replace your CRM, marketing automation or analytics tools
- Replace real customer conversations
A defined place for data.
Svava uses a defined environment where you can review data points in the source material that have been linked to an answer.
Customer data is stored on a dedicated server within the EU. Enterprise LLMs do not train on your data. Your data is used as source material for your profiles. Nothing is shared between customers.
You control access.
Access is controlled by user, project and app.
Your administrators control who sees what. Permissions follow the work in projects and apps.
Review the source material behind the answer.
The agents do not search for new sources on the web during profile conversations. The traceability report shows data points in the source material that have been linked to an answer.
The closed system defines the supplied source material. Read more in the closed-system section on the Platform page.
A licensed foundation.
Mosaic is a licensed data foundation from InsightOne. It is used as part of the source material when relevant to the question.
The Mosaic foundation and your own data layers are identified separately in the description of source material linked to an answer.
Documentation for your review.
Contact us to review the data processing agreement, subprocessors and retention periods for your setup.
For security and contractual documentation: dataskydd@svava.io.
Questions about data protection?
Send us your question so we can address the specifics.
For data protection questions: dataskydd@svava.io.
Questions about data and access?
We review your requirements for a data processing agreement and security documentation. 30 minutes.